Shipping policy
Last updated: June 25, 2026
Thank you for shopping with Nouriya.
Order Processing
Orders are processed within 1–3 business days after payment has been successfully received. Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders or unexpected delays, processing times may be extended. If this happens, we will notify you as soon as possible.
Shipping
We offer free standard shipping worldwide on all orders.
Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available.
Estimated Delivery Times
Estimated delivery times vary depending on your destination.
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Netherlands: 2–5 business days
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Europe: 3–8 business days
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North America: 5–10 business days
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Rest of the world: 5–15 business days
Please note that these delivery times are estimates only and are not guaranteed.
Customs, Duties and Taxes
Orders shipped outside the European Union may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges, if applicable, are the responsibility of the customer.
Shipping Delays
Although we strive to deliver your order within the estimated timeframe, delays may occur due to customs processing, carrier delays, weather conditions, or other circumstances beyond our control.
Nouriya is not responsible for shipping delays caused by third-party carriers or customs authorities.
Incorrect Shipping Address
Please ensure that your shipping address is correct before completing your purchase.
If an incorrect or incomplete shipping address is provided, your order may be delayed or returned to us. Additional shipping charges may apply if a shipment must be resent.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible at contact@trynouriya.com.
We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.
Contact
If you have any questions regarding shipping, please contact us:
Email: contact@trynouriya.com
Phone: +31 6 3839 3107
Registered Address:
Galvanistraat 789
3029 AD Rotterdam
The Netherlands